@article{stieglitz_design_2022,
 author = {Stieglitz, Stefan and Hofeditz, Lennart and Brünker, Felix and Ehnis, Christian and Mirbabaie, Milad and Ross, Björn},
 doi = {10.1016/j.ijinfomgt.2021.102469},
 file = {Full Text PDF:/Users/eddieungless/Zotero/storage/5SF53K7T/Stieglitz et al. - 2022 - Design principles for conversational agents to sup.pdf:application/pdf;Snapshot:/Users/eddieungless/Zotero/storage/LSWK2STJ/design-principles-for-conversational-agents-to-support-emergency-.html:text/html},
 issn = {0268-4012},
 journal = {International Journal of Information Management},
 language = {English},
 month = {April},
 note = {Publisher: ELSEVIER SCI LTD},
 pages = {102469},
 title = {Design principles for conversational agents to support Emergency Management Agencies},
 url = {https://www.research.ed.ac.uk/en/publications/design-principles-for-conversational-agents-to-support-emergency-},
 urldate = {2022-01-25},
 volume = {63},
 year = {2022}
}